Chris Ryan spends some time with Viola Albert to find out about the people whose hospitality make the Virgin Islands a special place. She moved to the Virgin Islands as a young girl and has accepted the culture and people. Viola is very religious and considers being hospitable to the guests as part of her service to God. She truly loves her job and loves life. Her goal is to make the guests feel like they are her best friend. She tries to get to know their needs and how they are doing. At Bolongo Bay, Viola is the first person that you will see in the morning. She also discussed the different native foods and music. Ms. Albert’s mantra is very simple, “Tourism is Viola and Viola is tourism.” Making sure that guests are happy and feel welcome is job #1.